Role Summary:
Join Ontario One Call as a Senior Business Analyst Consultant and play a pivotal role in our transformative journey towards a public safety administrative authority. This is a unique opportunity to lead the development and implementation of cutting-edge policies and strategies that will reshape our future service delivery and operational model. If you're passionate about driving change, enhancing legislative changes, and making a significant impact in the excavation industry, we invite you to be a part of our ambitious mission to exceed our mandate through innovation and operational excellence.

Responsibilities:
1.     Strategic Policy Development:
Lead the development and implementation of strategic policies and strategies aimed at adapting to market trends and stakeholder needs.
Collaborate with senior management to identify and prioritize areas for policy improvement and innovation.

2.     Business Analysis and Legal Collaboration:
Lead thorough business analysis to assess requirements through jurisdictional analysis and market trends.
Work closely with organization staff and Legal Counsel to develop new legislative and regulatory requirements to enable transformation.

3.     Business Process Re-engineering:
Analyze current business processes to identify areas for enhancement.
Design and implement re-engineered processes that align with new policies, promoting cost-effective and efficient service delivery.

4.     Internal Engagement and Communication:
Engage with various internal and external stakeholders and partners to ensure policies are comprehensive, defensible, and aligned with legal and regulatory frameworks.
Collaborate closely with stakeholders to define and prioritize initiatives and execute on the organization’s policy initiatives.
Support outreach activities and engagement activities aimed at strengthening advancing initiatives, relationships, promoting public safety and reducing damage to underground infrastructure.

5.     Performance Measurement and Monitoring:
Establish key performance indicators (KPIs) and benchmarks to assess the effectiveness of new policies and program initiatives.
Develop and implement effective reporting mechanisms to track progress and provide insights to senior leadership, aiding strategic decision-making.
Regularly review and report on performance, suggesting continuous improvements to ensure alignment with organizational goals.

6.     Change Management:
Lead change management initiatives to ensure smooth transition and adoption of new policies across the organization.

7.     Strategic Project Management:
Manage and ensure accountability for the full life cycle delivery of operational projects.
Utilize expertise in project management to tracking status of projects and identify/manage risks.

8.     Interdepartmental Collaboration:
Work closely with One Call staff across various departments, including IT, finance, and senior management, to ensure cohesive operations and project success.
Work and guide cross-functional teams in meeting project deliverables.

General Skills:
1.     Strategic Thinking: Ability to conceptualize and develop strategic initiatives that drive organizational change and improvement.
2.     Analytical Skills: Proficiency in analyzing complex business processes, identifying challenges, and crafting effective solutions.
3.     Communication and Facilitation: Excellent verbal and written communication skills, with a proven ability to engage and align diverse perspectives.
4.     Adaptability: Flexibility to adapt to changing business needs and environments, maintaining a focus on delivering results.
5.     Strategic Project Management: Demonstrated experience in leading and overseeing project development from inception through project close-out. Skilled in business planning, project management and risk reporting. Proven ability to understand and articulate project progress for executive consumption.
6.     Team Management: Experience in leading multi-disciplinary project teams, ensuring collaboration among matrix team members and successful delivery of project components.
7.     Performance and Risk Management: Expertise in monitoring and managing costs, risk, schedules, governance, performance, and impact. Able to provide an overarching view of project inter-dependencies and external dependencies, monitoring risk levels. Ability to analyze projects to identify potential risks and issues, prioritize these for senior executives, and recommend effective mitigation strategies.
8.     Executive Alignment: Proven ability to understand and articulate executive expectations and translate them into project deliverables.
9.     Change Management: Adept at leading strategies and actions to manage resistance to change and to leverage support forces.
10.  Relationship Building: Proven track record of building positive relationships within teams and with external parties, fostering a collaborative work environment.

Desirable Skills:
1.     Regulatory Acumen: Knowledge of how to interpret legal and regulatory frameworks to ensure policies are compliant and defensible.
2.     Innovative Mindset: Creativity and openness to new ideas and in developing new approaches in policy development and implementation.
3.     Technology Proficiency: Familiarity with the latest business analysis and project management software and tools.
4.     Governance Expertise: Deep understanding of good governance practices and effective internal controls, enabling the development of policies that are both innovative and practical.
5.     Industry Knowledge: Understanding of the construction and excavation industry, particularly focusing on public safety and infrastructure.
6.     Governance Acumen: Knowledge of governance practices with the ability to implement high standards of professional governance.
7.     Innovative Mindset: Creativity and openness to new ideas and in developing new approaches in policy development and implementation.

Must Have:

Mandatory Skills	Candidate Experience (Years)	Details
5+ years’ experience as a Business Analyst or providing business analytic services.
Experience in leading policy development and implementation initiatives.
5+ years’ experience working with stakeholders/stakeholders’ engagement.